The Award in Retail Shoplifting Awareness & Deterrence Training is a practical, industry-focused programme for security officers, retail staff, and managers.

This course develops the skills to deter, detect, and respond to shoplifting while maintaining professional and legal standards. Learners explore offender profiles, theft methods, and proactive patrol strategies.

Training includes proven response models such as SAFER and ASCONE, as well as legal and ethical topics like GDPR compliance, citizen’s arrest, reasonable force, and equality laws. Real-world examples and scenario-based learning prepare participants to prevent theft and handle incidents professionally.

Learners also build skills in communication, evidence preservation, and supporting prosecutions — helping protect assets, maintain safety, and safeguard the store’s reputation.

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COURSE MODULES
• Module 1: Introduction to Retail Security
• Module 2: Recognising Retail Crime Risks & Offender Profiles
• Module 3: Deterrence Techniques in Retail Security
• Module 4: SAFER and ASCONE – Retail Crime Response Models
• Module 5: Preventing Shoplifting Through Operational Excellence
• Module 6: Legal & Ethical Considerations (GDPR, Equality, Reasonable Force)
• Module 7: Incident Reporting & Evidence Handling
• Module 8: Conflict Management & Post-Incident Procedures

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WHO SHOULD TAKE THIS COURSE?
• Licensed Security Officers working in retail environments
• Store Detectives & Loss Prevention Staff
• Retail Managers & Supervisors overseeing store security
• Anyone responsible for preventing theft and maintaining a safe shopping environment

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BENEFITS OF THIS COURSE
• Master Deterrence Skills – Learn proactive patrol techniques, offender spotting, and real-world theft prevention strategies.
• Stay Legal & Professional – Understand citizen’s arrest, reasonable force, GDPR compliance, and equality requirements.
• Handle Incidents with Confidence – Apply SAFER and ASCONE models to manage confrontations, preserve evidence, and liaise with police and management.
• Boost Career Prospects – Gain a recognised qualification in retail loss prevention to enhance employability and progression.
• Protect Store Reputation – Balance customer service with theft prevention, ensuring a safe and welcoming shopping environment.

Train to deter, detect, and professionally manage shoplifting — and protect your store, staff, and customers.