FAQ's

SIA Questions and Answers

Have Any Questions?

FAQ's sia questions and answers

Once you purchase a course, you will be sent login details through email. Be sure to check your spam if you haven’t received it within 24 hours.

Select the ‘Forgotten your username or password’ option on the LMS landing page. Alternatively, email the E-learning Support Team, who will be able to reset your details.

If you are experiencing issues when trying to access your course, please get in touch with our E-learning Support Team via email or by calling 07480 401 609.

General Course FAQ's

Results are typically delivered within 14 to 15 working days, Monday to Friday. You will receive notification via email and SMS once your results are ready.

Certificates are usually dispatched 7 days after successful course results. Please contact us – if it has been over 14 days so we can verify your address and arrange for a replacement.

Please note, you don’t need a certificate to apply for your SIA Licence.

No, you do not need your certificate to apply for the SIA Licence. Your details are passed on to the SIA when you pass the course.

It is a regulatory requirement to do an identity check for all security-related qualifications. Therefore, candidates who are attending Licence linked course are requested to provide the following upon arrival;

  • Two passport size photos
  • Original passport of any nationality or UK photo Drivers Licence
  • Two forms of address proof (originals)

Please see the joining instructions as a range of other documents can be accepted.

Note: You will not be able to sit the exam if you do not have the correct ID Documents. (Government Requirement)

The course fee does not include the licence fee. The licence application fee of £184 is payable to directly to the SIA when applying for the licence – which is valid for three years.

You can apply for your SIA License as soon as you have passed your course. For more information watch the full video

Sometimes we have to cancel a course for reasons outside of our control. If your course is cancelled – we will offer you an alternate date, if that date is not suitable, we will offer you an instant refund.

Check your SPAM folder, emails can occasionally land in there.

If you don’t find the email in your SPAM, we may have a wrong email address for you. Please contact us, so we can verify your email address and re-send you the booking confirmation email.

You book and pay using your credit card or debit card securely online or over the phone. You can also pay via bank transfer. Please contact us if you would like to make the payment via bank transfer.

You can find and book the nearest course online using our course finder or by calling us on 0208 050 4108

SIA Licence/ SIA Badge

In the UK, SIA stands for the Security Industry Authority which is the body that regulates and represents the private security industry of the UK. It has various courses from which individuals can choose. The courses are the set standards which one has to take and pass inorder to become a security professional in the UK.

Once the courses are selected, one has to appear for its assessments in order to get a licence from the SIA to work as a security officer in the UK. These courses include a door supervisor course, a security guard course, CCTV operator course, top up training etc.

To renew SIA licence one has to take top up training. This is a course which is of 2 days and it allows individuals to renew their licence. One has to take the emergency aid course with the top up training as well because without it the licence cannot be renewed.

 

The top up training course outline include:

  1. Principles of Terror Threat Awareness in the Private Security Industry
  2. Principles of Using Equipment as a Door Supervisor in the Private Security Industry. 
  3. Applications of Physical Intervention Skills in the Private Security Industry.

Candidates are assessed on the basis of 3 multiple choice exams based on the 3 topics mentioned above. Each exam will assess each topic. Students will get the result within 14 days.

To apply for a SIA badge you have to first complete your desired SIA course, it’s training and assessments. After this you can either visit the SIA office or apply online by filling the application form for the licence. Then you have to upload some of your documents as per the form’s requirements and then pay the SIA licence application fee. The SIA then processes your application which might take more than a  couple of weeks after which you receive the final call of whether your application is approved or not. If approved, your badge will be emailed to you.

Once you have completed the application procedure, the SIA processes your information and checks for authenticity in the information provided by you. If everything that you have provided is true and authentic according to the SIA standards your badge application will get approved. But this process of reviewing your application takes a couple of weeks, usually less than eight weeks and till then you have to wait. Even if your application is rejected, you will still receive an email from SIA declining your application.

The SIA licence expires periodically. Different programs have different periods of expiry. Therefore, you have to keep a check on your licence expiry date and continue to renew it again and again in order to work legally in the private security industry of the UK. The licence is usually valid for 3 years. For renewal of the licence, the SIA top up training is essential.

The SIA exam results are published online within 14 to 15 days of the examination date. Once your exam results are ready you will be informed through email.

For any SIA licence, you have to complete the level 2 first aid course without which you cannot get your SIA licence for any job in the private security industry like with a 6 day door supervisor course you have to take the emergency aid course to get a licence and work legally as a door supervisor in the UK. Even for the renewal of your licence when you take top up training, you have to take the level 2 first aid course as it is a compulsion and without it you cannot apply for licence renewal.

SIA Door Supervisor Course FAQ's

The SIA (Security Industry Authority) Door Supervisor course is a training program that prepares individuals to work as door supervisors in the security industry in the United Kingdom. Door supervisors are responsible for maintaining safety and security at licenced premises such as bars, clubs, and events.

  • This course is for individuals wishing to obtain the SIA Door Supervisor Licence and work in the following front-line roles:
  • Corporate Security Guarding
  • Manned Guarding
  • Retail Security Guarding
  • Site Security
  • Music or Sporting Event Security
  • Nightclub / Restaurant Security
  • Shopping Centre Security
  • Loss Prevention Officer
  • Office Building Security Guarding
  • and more…

Yes, the Door Supervisor Licence allows you to work as a Security Guard and a Door Supervisor.

That means – you can work in retail security, nightclubs and events with a Door Supervisor Licence.

The SIA Door Supervisor Course curriculum typically covers a range of topics essential for door supervision roles. These may include legal and ethical responsibilities, conflict management techniques, physical intervention skills, emergency procedures, customer service, and venue-specific regulations. Additionally, modules on drug awareness, alcohol licensing laws, and first aid training may also be included to ensure comprehensive preparation for the role.

It’s easy. You can book the course Through visiting our website or call us on 020 8050 4108.

Results are typically delivered within 14 to 15 working days, Monday to Friday. You will receive notification via email and SMS once your results are ready.

The SIA door supervisor licence allows you to work as a door supervisor and security guard in the UK. You can also work at bars, pubs, and other licensed premises being a door supervisor. This licence therefore, requires you to complete the SIA door supervisor course. This is a 6 day training course. It sheds light on the following topics:

  • Searching techniques
  • Emergency procedures
  • Physical Intervention 
  • Health and safety regulations
  • The legal framework for door supervision, including licensing and regulation
  • Conflict management and communication skills

Together with the door supervisor course the first aid training is also given. So the door supervisor course is of 5 days and on the additional 6th day, first aid training course is covered. This training is assessed through 4 multiple choice examinations and a physical examination at the end of the course.

The door supervisor course will teach you the working procedures of the private security industry covering emergency processes, customer care, fire safety and health and safety awareness. It will also cover up contents about criminal and civil law, searching, drug awareness, arrest etc. With this it will teach you conflict management and how to stay calm in difficult situations and avoid personal risk.

  1. Meet the SIA eligibility criteria which says that you should be at least 18 years of age with compulsory education and a crime free background.
  2. Select a training institute to get enrolled in for the completion of the SIA door supervisor course.
  3. Get enrolled and take the training program for the required number of days that is 6 days.
  4. Give the examination at the end of the training program
  5. Wait for your results.
  6. Apply by filling the application form for the door supervisor licence on the SIA official website for the licence.
  7. Provide all the required documents.
  8. Make the required payment.
  9. SIA will send you an email within 8 weeks of whether your application is approved or not.
  10. If approved you will get your badge attached in the email.

SIA Top Up Course FAQ's

SIA Top-up training is mandatory to renew your SIA licence in the UK. To renew your licence, you must undergo Top-up Training + Emergency First Aid Training, Security Guard (One-Day Training), and Door Supervisor (Two-Day Training).

You must complete the SIA Top Up Training and First Aid course to renew your SIA Licence. The SIA Renewal Training will take two days to complete. 

You must also complete an emergency first aid course to apply for your SIA renewal. 

  • Top Up Training Course is for individuals who currently have an SIA Door Supervisor Licence or a Security guard license and they wish to renew their SIA License.

Yes, you would need an SIA Top Up Training to renew your Door Supervisor Licence to allows you to work as a Security Guard and a Door Supervisor.

That means – you can work in retail security, nightclubs and events with a Door Supervisor Licence.

The SIA Top up training course for Door Supervisors starts at £200 and for Security Top Up starts from £200

Currency with the SIA top up training courses, you will need to attend a physical course.

It’s easy. You can book the course Through visiting our website or call us on 020 8050 4108.

The SIA top up training allows you to renew your SIA licence for working as a security officer in the UK. It is a 2 day training program together with first aid training after which you can apply for your licence renewal. For door supervisors it is a 2 day training while for security guards it is a one day training program.

This Top Up training will include Terror Threat Awareness and Minimising Personal Risk for Security Officers. It will help you understand counter-terrorism issues together with theoretical and practical skills of physical intervention. The content generally includes:

Unit 1: Principles of Terror Threat Awareness in the Private Security Industry. 

Unit 2: Principles of Using Equipment as a Door Supervisor in the Private Security Industry. 

Unit 3: Application of physical intervention skills in the private security industry.

Security guard top up and door supervisor top up training have not more but a few differences. Security guard top up training is a one day program while door supervisor top up training is a 2 day program. The difference in content is as follows:

Security Guard Top Up training contents:

  1. Terror threat awareness
  2. Minimising personal risk
  3. One day first aid training

Door Supervisor Top Up Training contents:

Unit 1: Principles of Terror Threat Awareness in the Private Security Industry. 

Unit 2: Principles of Using Equipment as a Door Supervisor in the Private Security Industry. 

Unit 3: Application of physical intervention skills in the private security industry.

  1. Select a training institute to get enrolled in for the completion of the SIA top up training course (door supervisor).
  2. Get enrolled and take the training program for the required number of days that is 2 days.
  3. Give the examination at the end of the training program
  4. Wait for your results.
  5. Apply by filling the application form for renewal of door supervisor licence on the SIA official website for the licence.
  6. Provide all the required documents.
  7. Make the required payment.
  8. SIA will send you an email within 8 weeks of whether your application is approved or not.
  9. If approved you will get your renewed badge attached in the email.
  1. Select a training institute to get enrolled in for the completion of the SIA top up training course (security guard).
  2. Get enrolled and take the training program for the required number of days that is 1 day.
  3. Give the examination at the end of the training program
  4. Wait for your results.
  5. Apply by filling the application form for renewal of security guard licence on the SIA official website for the licence.
  6. Provide all the required documents.
  7. Make the required payment.
  8. SIA will send you an email within 8 weeks of whether your application is approved or not.
  9. If approved you will get your renewed badge attached in the email.

Results are typically delivered within 14 to 15 working days, Monday to Friday. You will receive notification via email and SMS once your results are ready.

SIA CCTV Course FAQ's

SIA CCTV Course is required if you work as a CCTV operator (or supply operatives under a contract for services) who uses closed circuit television (CCTV) equipment to monitor the activities of a member of the public in a public or private place. 

The CCTV Course is a 3-day training and is assessed by 2 multiple choice exams and a practical assessment. You will attain a Level 2 Qualification In CCTV Operations which will make you eligible for an SIA CCTV License or Public Space Surveillance License. 

  • This course is for individuals wishing to obtain the SIA CCTV Licence and work in the following front-line roles:
  • Corporate CCTV Controller
  • Retail CCTV Controller  
  • Music or Sporting Event CCTV Security Officer
  • Shopping Centre CCTV Controller Security
  • Office Building CCTV Officer
  • and more…
  • Course assessment: The exam consists of 60 multiple questions for part 1 and 60 multiple questions for unit 2 and also Practical assessment for unit 3 (Internally assessed by our assessor and externally moderated).
  • Total cost: Our special price £200 (Inclusive of exam fees, registration fees, no other charges) or call for details.
  • BOOK YOUR COURSE NOW: You can book this course by telephone on: 0208 050 4108.
  •  

  • The SIA CCTV licence costs £250.

It’s easy. You can book the course Through visiting our website or call us on 020 8050 4108.

Results are typically delivered within 14 to 15 working days, Monday to Friday. You will receive notification via email and SMS once your results are ready.

SIA Security Guard Course FAQ's

The SIA Security Guard Course is a 4 days training program designed to provide individuals with the necessary knowledge and skills to become a licenced security guard in the UK. 

The SIA Security Guard Course covers a wide range of topics, including the role of a security guard, customer service skills, conflict management, physical intervention awareness, emergency procedures, and more. The course also includes practical training sessions to help participants develop their skills in real-life scenarios.

  • This Security Guard course is for individuals who want to work as a licenced security guard.

  • The SIA Security Guard licence costs Starts from £270.

It’s easy. You can book the course Through visiting our website or call us on 020 8050 4108.

Results are typically delivered within 14 to 15 working days, Monday to Friday. You will receive notification via email and SMS once your results are ready.

Follow Us

Facebook Twitter Pinterest Youtube Linkedin Instagram

 London| Birmingham| Manchester | Leeds | Glasgow | Sheffield

London Security College is the leading supplier of SIA Licence courses in London. We excel in SIA Courses such as SIA Door Supervisor Course, SIA Top Up Training, SIA CCTV Surveillance Course, First Aid Courses, Traffic Marshal Banksman Course Online, and Forklift Training Course.

“It is impossible for a man to learn what he thinks he already knows”

Training Venues
Quick Links
Contact Info
Address

London Security College

International House,

24 Holborn Viaduct,

London, EC1A 2BN

Phone

020 8050 4108

Email

info@londonsecuritycollege.co.uk

SIA Door Supervisor Course | SIA CCTV Surveillance Course | SIA Top Up Training | Traffic Marshal Course | First Aid Course | Forklift Training Course

Copyright © LONDON SECURITY COLLEGE is a training and hiring platform

Job Support Programme

Fill in the form below