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- See What Our Students Say!
SIA Top Up Training
"I did my SIA Top Up Training with London Security College for two days training. Also a lot of help and guidance provided by yusuf. I recommend them for everyone for renewing SIA Licence."
SIA Door Supervisor Course
"The SIA door supervisor course was enjoyable, a lot of help and support was provided by Abdul, and he was quick to answer all my questions. I highly recommend London security college"
SIA Top Up Training
"it was an amazing experience, and wali was a great instructor!! i recommend all to do sia top up training course with london security college. very fun training completed!!!"
SIA Top Up Training
"I did top up training with London security college and it was good to be here.Wali the tutor was able to take us through all the required modules in the training and was so excellent."
SIA CCTV Course
"There was a personal touch to the training and I gained DS and CCTV under his guidance. I would recommend this for every person aiming to build a career with SIA."
Emergency First Aid Course
"Absolutely amazing and professional first aid trainer John mbon he is very thorough and precise when training best first trainer out there."
SIA Door Supervisor Course
I had zero knowledge on day one but at the end of my course I learned so much about the SIA and the training was so professional my instructor John mbon did a great job making it easy for me!!
SIA Door Supervisor Course
"I attended the DS course and it was really interesting to know more, John gave me a lot of confidence , support and the education I needed to start my career into this sector"
SIA Top Up Training
"Overall it was a fun and pleasant experience. I can confidently recommend this training centre and award it the full 5 stars. And a special thank you to my trainer John Mbon!"
SIA CCTV Course
"I came to the class with zero knowledge but within 3days My teacher John gave me the whole view of CCTV operator’s job. It was a great experience to be his student :) "
SIA Door Supervisor Course
"I did Door Supervision course with John Mbon in London Security College base of West London, he was fantastic teacher and I leant a lot from him, the martials and teaching was perfect"
SIA Door Supervisor Course
"I just did this week my door supervisor training with john mbon it was an incredible experience I learnt so much, I recommend London security college"
- Need any help
You can contact us if you have any inquiries. Chat now.
Residential Concierge and Lobby Security Operations Online
Original price was: £60.00.£30.00Current price is: £30.00.
Learning style: E-Learning
- Duration: 5 Hours (5 CPD Points)
- Course Deliver: 100% Online
- Awarding Body: London Security College
- Access Period: 12 Months from Enrolment
After booking, please check your email for instructions on how to attend the course.
- See What Our Students Say!
SIA Top Up Training
"I did my SIA Top Up Training with London Security College for two days training. Also a lot of help and guidance provided by yusuf. I recommend them for everyone for renewing SIA Licence."
SIA Door Supervisor Course
"The SIA door supervisor course was enjoyable, a lot of help and support was provided by Abdul, and he was quick to answer all my questions. I highly recommend London security college"
SIA Top Up Training
"it was an amazing experience, and wali was a great instructor!! i recommend all to do sia top up training course with london security college. very fun training completed!!!"
SIA Top Up Training
"I did top up training with London security college and it was good to be here.Wali the tutor was able to take us through all the required modules in the training and was so excellent."
SIA CCTV Course
"There was a personal touch to the training and I gained DS and CCTV under his guidance. I would recommend this for every person aiming to build a career with SIA."
Emergency First Aid Course
"Absolutely amazing and professional first aid trainer John mbon he is very thorough and precise when training best first trainer out there."
SIA Door Supervisor Course
I had zero knowledge on day one but at the end of my course I learned so much about the SIA and the training was so professional my instructor John mbon did a great job making it easy for me!!
SIA Door Supervisor Course
"I attended the DS course and it was really interesting to know more, John gave me a lot of confidence , support and the education I needed to start my career into this sector"
SIA Top Up Training
"Overall it was a fun and pleasant experience. I can confidently recommend this training centre and award it the full 5 stars. And a special thank you to my trainer John Mbon!"
SIA CCTV Course
"I came to the class with zero knowledge but within 3days My teacher John gave me the whole view of CCTV operator’s job. It was a great experience to be his student :) "
SIA Door Supervisor Course
"I did Door Supervision course with John Mbon in London Security College base of West London, he was fantastic teacher and I leant a lot from him, the martials and teaching was perfect"
SIA Door Supervisor Course
"I just did this week my door supervisor training with john mbon it was an incredible experience I learnt so much, I recommend London security college"
- Need any help
You can contact us if you have any inquiries Chat now
Important: Read Our Terms & Conditions | Refund Policy
Course Details
Course Details
Residential Concierge and Lobby Security Operations Online
This course builds the professional capabilities required for modern residential and mixed-use concierge environments. You’ll learn how to provide exceptional front-of-house service while upholding strong security practices, managing lobby operations, responding to resident needs, and coordinating with building management teams. All content is written for frontline concierge and security personnel who want to excel in busy, high-expectation residential settings.
—
COURSE MODULES
• Module 1: Introduction to Residential Concierge and Lobby Security
• Module 2: Access Control and Visitor Management
• Module 3: Observation and Surveillance Techniques
• Module 4: Customer Service and Professional Conduct
• Module 5: Emergency Procedures and Response
• Module 6: Professional Development and Compliance
—
WHO SHOULD TAKE THIS COURSE
- Concierge and security officers working in:
- Residential apartment buildings
- Luxury developments and private estates
- Mixed-use buildings with retail, office, and residential spaces
- Build-to-rent and managed residential schemes
- Multi-tenant developments and FM-managed properties
- Any site requiring combined customer service and security proficiency
—
BENEFITS OF THIS COURSE
- Enhanced professionalism and resident-facing communication
- Stronger service–security integration within residential environments
- Better situational awareness and risk identification
- Improved reliability in lobby, access, and contractor operations
- Increased confidence handling complaints, queries, keys, parcels, and visitor management
- Elevated customer service standards across the front-of-house
- Need any help
You can contact us if you have any inquiries Chat now
Important: Read Our Terms & Conditions | Refund Policy
Customer Reviews
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