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- See What Our Students Say!
SIA Top Up Training
"I did my SIA Top Up Training with London Security College for two days training. Also a lot of help and guidance provided by yusuf. I recommend them for everyone for renewing SIA Licence."
SIA Door Supervisor Course
"The SIA door supervisor course was enjoyable, a lot of help and support was provided by Abdul, and he was quick to answer all my questions. I highly recommend London security college"
SIA Top Up Training
"it was an amazing experience, and wali was a great instructor!! i recommend all to do sia top up training course with london security college. very fun training completed!!!"
SIA Top Up Training
"I did top up training with London security college and it was good to be here.Wali the tutor was able to take us through all the required modules in the training and was so excellent."
SIA CCTV Course
"There was a personal touch to the training and I gained DS and CCTV under his guidance. I would recommend this for every person aiming to build a career with SIA."
Emergency First Aid Course
"Absolutely amazing and professional first aid trainer John mbon he is very thorough and precise when training best first trainer out there."
SIA Door Supervisor Course
I had zero knowledge on day one but at the end of my course I learned so much about the SIA and the training was so professional my instructor John mbon did a great job making it easy for me!!
SIA Door Supervisor Course
"I attended the DS course and it was really interesting to know more, John gave me a lot of confidence , support and the education I needed to start my career into this sector"
SIA Top Up Training
"Overall it was a fun and pleasant experience. I can confidently recommend this training centre and award it the full 5 stars. And a special thank you to my trainer John Mbon!"
SIA CCTV Course
"I came to the class with zero knowledge but within 3days My teacher John gave me the whole view of CCTV operator’s job. It was a great experience to be his student :) "
SIA Door Supervisor Course
"I did Door Supervision course with John Mbon in London Security College base of West London, he was fantastic teacher and I leant a lot from him, the martials and teaching was perfect"
SIA Door Supervisor Course
"I just did this week my door supervisor training with john mbon it was an incredible experience I learnt so much, I recommend London security college"
- Need any help
You can contact us if you have any inquiries. Chat now.
Customer Service For Security Officers
Original price was: £40.00.£20.00Current price is: £20.00.
This online course is for Security Officers who wish to improve their Customer Service communication. This is a a refresher and awareness course for security officers that currently hold SIA Security badge and wish to refresh their knowledge. Learning style: E-Learning
- Duration: 2 Hours
- Venue: Online
- Awarding Body: London Security College (CPD)
- See What Our Students Say!
SIA Top Up Training
"I did my SIA Top Up Training with London Security College for two days training. Also a lot of help and guidance provided by yusuf. I recommend them for everyone for renewing SIA Licence."
SIA Door Supervisor Course
"The SIA door supervisor course was enjoyable, a lot of help and support was provided by Abdul, and he was quick to answer all my questions. I highly recommend London security college"
SIA Top Up Training
"it was an amazing experience, and wali was a great instructor!! i recommend all to do sia top up training course with london security college. very fun training completed!!!"
SIA Top Up Training
"I did top up training with London security college and it was good to be here.Wali the tutor was able to take us through all the required modules in the training and was so excellent."
SIA CCTV Course
"There was a personal touch to the training and I gained DS and CCTV under his guidance. I would recommend this for every person aiming to build a career with SIA."
Emergency First Aid Course
"Absolutely amazing and professional first aid trainer John mbon he is very thorough and precise when training best first trainer out there."
SIA Door Supervisor Course
I had zero knowledge on day one but at the end of my course I learned so much about the SIA and the training was so professional my instructor John mbon did a great job making it easy for me!!
SIA Door Supervisor Course
"I attended the DS course and it was really interesting to know more, John gave me a lot of confidence , support and the education I needed to start my career into this sector"
SIA Top Up Training
"Overall it was a fun and pleasant experience. I can confidently recommend this training centre and award it the full 5 stars. And a special thank you to my trainer John Mbon!"
SIA CCTV Course
"I came to the class with zero knowledge but within 3days My teacher John gave me the whole view of CCTV operator’s job. It was a great experience to be his student :) "
SIA Door Supervisor Course
"I did Door Supervision course with John Mbon in London Security College base of West London, he was fantastic teacher and I leant a lot from him, the martials and teaching was perfect"
SIA Door Supervisor Course
"I just did this week my door supervisor training with john mbon it was an incredible experience I learnt so much, I recommend London security college"
- Need any help
You can contact us if you have any inquiries Chat now
Important: Read Our Terms & Conditions | Refund Policy
Course Details
Course Details
Customer Service for Security Officers Online
This online Customer Service course is ideal for Security Officers and candidates who want to enhance their CV and become more desirable in the Security Industry. On purchase, you will automatically receive login details via email for your e-learning course, which takes only a few hours to complete.
By the end of the course, you will have enhanced skills and a better awareness of the importance of Customer Service in a Security Officer role.
—
COURSE MODULES
- Module 1: Understanding Customer Service
- Module 2: Conflict Management Resolution
- Module 3: Security Policy and Procedures
- Module 4: Security Officer Standards and Expectations
- Module 5: Building Customer Confidence and Positive Public Engagement
—
WHAT DOES THIS COURSE COVER?
This Customer Service course will give you the competence to confidently redirect and manage customer communication. You will learn the fundamentals of professional communication and how to exceed customer expectations as a Security Officer.
Some of the topics included:
- Introductions to Customer Service
- Conflict Management Resolution
- Security Policy and Procedures
- Security Officer Standards and Expectations
- Need any help
You can contact us if you have any inquiries Chat now
Important: Read Our Terms & Conditions | Refund Policy
Customer Reviews
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