Terrorist incidents test every part of a security operation. The control room is often the first point of detection, the main hub of coordination, and the link between frontline security officers and emergency services. This module uses real case studies to show how Security Control Rooms (SCRs) have responded to major incidents, both successfully and unsuccessfully.
Terrorist Incidents: Case Studies
Overview
You will learn from UK-based attacks and international examples, identifying what went right, what went wrong, and how professional operators can apply these lessons to future situations.
Glossary: Terrorist Incidents: Case Studies
| Term | Definition |
|---|---|
| Terrorist Incident | A deliberate act of violence or threat, designed to create fear, disrupt society, and cause harm to people or infrastructure. |
| Hostile Reconnaissance | The planning and information-gathering stage by attackers is often observed through suspicious behaviour or unusual surveillance. |
| Emergency Coordination | The process of managing communication, people, and resources during an incident ensures an effective and safe response. |
| Intelligence Sharing | The passing of accurate, timely information between SCR operators, security officers, police, and emergency services. |
| Situational Awareness | The ability to recognise what is happening in real time, assess risks, and make informed, professional decisions under pressure. |
| Compliance Standards | Legal and professional requirements such as SIA licencing, BSI standards, NSI guidance, GDPR, and NHS Protect, guide operator actions. |
