Overview:
This CPD-accredited online course provides essential knowledge and professional awareness for licensed security officers working in public-facing roles. It covers the key principles of equality, diversity, and inclusion (EDI) and the legal responsibilities that come with your SIA licence. Designed in full alignment with UK legislation and security industry best practice, the course enables officers to perform their duties with respect, fairness, and professionalism in any setting, retail, healthcare, education, or corporate. Through real-world examples and legally grounded training, you’ll learn how to identify and respond appropriately to discrimination, protect vulnerable individuals, and communicate effectively with people from diverse backgrounds.
Who Should Take This Course?
SIA Licensed Door Supervisors and Security Guards
Site-based officers in healthcare, corporate, education or retail
Security officers working under ACS-accredited or NSI Gold security firms
New starters and returning officers needing EDI refreshers
Supervisors responsible for compliance and team conduct
Benefits for SIA Approved Security Companies
This course enables your company to:
Fulfil SIA and ACS training requirements on inclusion and fairness
Align your operations with BS 7499, BS 7858, and NSI Codes of Practice
Support internal EDI policies, reduce risk of non-compliance
Improve officer communication skills and public engagement
Demonstrate a commitment to ethical, inclusive service delivery during audits
- Duration: 3 Hours
- Delivery: Online
- Module: 6
- Access Period: 1 Year
- Students Enrolled: 400+
- Certification: London Security College