Customer Service for Security Officers
Current Status
Not Enrolled
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Price
£10
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Overview:
This online Customer Service course is ideal for Security Officers and any candidates who are looking to enhance their CV and become a more desirable candidate in the Security Industry. On purchase, you will automatically be sent login details via email for your e-learning course which takes a mere few hours to complete. You will then have the enhanced skills and a better awareness of the importance of Customer service as a Security Officer.
What does course cover?
This customer service course will give you the competence to confidently redirect and manage customer communication. This training will teach you all the basics of communication and how to exceed expectations.
Some of the topics included in the customer service training are:
- Introductions to Customer Service
- Conflict Management Resolution
- Security Policy and Procedures
- Security Officer Standards and Expectations
- Duration: 3 Hours
- Delivery: Online
- Module: 5
- Access Period: 1 Year
- Students Enrolled: 600+
- Certification: London Security College
Course Content
Customer Service Assessment
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