Identifying and Responding to Domestic Violence

1. Signs someone may be a victim

Security officers play a crucial role in identifying and protecting vulnerable individuals who may be victims of crime, abuse, or exploitation. Recognizing the signs early can help prevent further harm and allow security personnel to take appropriate action.

Common Indicators That Someone May Be a Victim

Physical Signs of Abuse or Exploitation

 

  • Unexplained injuries – Bruises, cuts, or burns that the individual struggles to explain.
  • Poor personal hygiene or neglected appearance – Signs of mistreatment, homelessness, or coercion.
  • Visible distress or fear – Appearing anxious, withdrawn, or excessively submissive.
  • Restricted movement or control – Someone appears to be monitored or controlled by another person.

Behavioral Signs of a Victim

  • Sudden changes in personality – A previously confident person may become timid or fearful.
  • Avoidance of communication – Refusal to engage or answer questions when spoken to.
  • Signs of intoxication or drug dependency – May indicate coercion or forced substance use.
  • Excessive nervousness around certain individuals – Suggests a power imbalance or controlling relationship.
  • Attempts to escape or seek help – Someone may discreetly ask for assistance or appear desperate to leave.

Social and Situational Indicators

  • Being followed or watched closely – Suggests potential stalking or human trafficking.
  • Frequent company of older or suspicious individuals – Especially concerning in cases involving young people.
  • Arriving and leaving with different people each time – Possible indicator of exploitation or coercion.
  • Reluctance to seek medical help or assistance – Fear of consequences from their abuser.

Specific Signs of Child Exploitation or Domestic Abuse

  • Young individuals engaging with significantly older companions – Could indicate grooming.
  • Displaying inappropriate or sexualized behavior – A sign of exploitation or trafficking.
  • Limited control over money, identification, or personal belongings – May indicate financial control by an abuser.

2. How to approach and support victims safely

When security officers suspect that someone is a victim of abuse, crime, or exploitation, it is essential to handle the situation carefully. A professional, non-confrontational approach helps ensure the victim’s safety and encourages them to seek help.

Step-by-Step Guide to Approaching a Victim

1. Assess the Situation
  • Observe from a distance before approaching to ensure your intervention does not escalate the risk.
  • Identify if the victim is alone or accompanied by a potential perpetrator.
  • Look for signs of distress, coercion, or immediate danger.
2. Approach with Care and Discretion
  • Use a calm and reassuring tone. Avoid aggressive or authoritative body language.
  • Approach in a non-threatening way, ensuring privacy when possible.
  • Ask open-ended questions such as, “Are you okay?” or “Do you need help?” rather than making assumptions.
3. Create a Safe Space for the Victim
  • If possible, separate the victim from the suspected abuser without putting them at further risk.
  • Ensure the victim feels secure before they disclose any details.
  • Move to a private area where they can speak freely if it is safe to do so.
4. Provide Appropriate Support and Assistance
  • If the victim indicates they need help, ask if they have someone they trust to contact.
  • Offer to call relevant support services, such as emergency services, social care, or safeguarding teams.
  • If the victim does not want help immediately, provide them with information about where they can seek support later.
5. Follow Security Procedures and Report the Incident
  • Document all details immediately, including descriptions of the individuals involved and any conversations.
  • Notify a supervisor or relevant authority in line with company policies.
  • If the situation is urgent or involves immediate harm, contact the police immediately.
6. Avoid Direct Confrontation with a Suspect
  • Never accuse or confront a suspected perpetrator unless trained to do so.
  • Maintain professionalism and avoid escalating the situation.
  • If a suspect becomes aggressive, prioritize your safety and that of the victim, then call for backup.
7. Refer to Specialist Support Services
  • If the victim is a child or vulnerable adult, refer them to appropriate safeguarding services.
  • Suggest support organisations such as Ask for Angela (for victims of harassment), domestic abuse helplines, or local safe havens.
  • If the individual is experiencing trafficking or coercion, contact law enforcement or human trafficking hotlines.
Previous Topic
Back to Lesson
Next Topic