Reducing the risk of harm when using physical intervention.

Understanding the Importance of Minimising Harm

Physical interventions are a critical part of a security officer’s role, but they come with responsibilities. Every decision carries potential consequences, both legally and physically. Officers must consider factors such as the individual’s age, health, or level of intoxication before using restraint. Minimising harm isn’t just about avoiding injury—it’s about maintaining professional standards, safeguarding individuals, and ensuring public trust. Recognising early signs of aggression or escalation allows officers to act proactively, often preventing the need for force altogether.

Techniques and Best Practices for Safety

Safety during physical interventions relies on a combination of skill, awareness, and procedure. Key practices include:

  • Prioritising Verbal De-escalation: Always attempt communication and persuasion before resorting to physical measures.

  • Controlled Physical Techniques: Apply holds and restraints with precision, avoiding excessive force and focusing on joint and airway safety.

  • Working in Teams: Collaborate with colleagues for higher-risk interventions to maintain control and reduce injury.

  • Using Protective Equipment: Where available, gloves, pads, or barriers can help protect both the officer and the individual.

By integrating these practices into every intervention, officers can maintain control while reducing the risk of harm.

Monitoring, Documentation, and Continuous Learning

The responsibility continues even after the intervention ends. Officers should monitor the individual for any signs of injury or distress and provide assistance as necessary. Accurate documentation of the incident, including:

  • The reason for intervention

  • Techniques used

  • Observed outcomes

…ensures accountability and provides a reference for future improvement. Regular training refreshers, scenario exercises, and discussions with supervisors help officers refine techniques, reinforce safety practices, and enhance professional decision-making over time.