The Security Control Room (SCR) is the heart of any professional security operation. This module introduces you to the role, responsibilities, and critical importance of control rooms in protecting people, property, and assets across the UK.
Introduction to Security Control Rooms (SCR)
Overview
You will learn how control rooms provide real-time monitoring, incident response, and coordination, and why operators must act with professionalism, vigilance, and compliance at all times.
Glossary: Introduction to Security Control Rooms (SCR)
| Term | Definition |
|---|---|
| SCR (Security Control Room) | The central hub where CCTV, alarms, and communications are monitored and managed to keep people and property safe. |
| Emergency Response | The coordinated actions taken by control room staff and frontline officers during incidents such as fire, evacuation, or terrorism. |
| NPSA (National Protective Security Authority) | UK authority guiding protecting people, assets, and critical infrastructure from security threats. |
| SIA (Security Industry Authority) | UK regulator for private security, setting licencing requirements and standards for control room operators. |
| BSI Standards (BS 7499 & BS 7858) | British Standards covering professional guarding practices and staff vetting/screening for trust and reliability. |
| GDPR (General Data Protection Regulation) | UK law that governs how personal data, including CCTV footage, is stored, accessed, and shared. |
