When a slip, trip, or fall occurs, the first few minutes matter most. As a security officer, your actions can reduce harm, protect others, and demonstrate professional competence.
Immediate Response
Overview
This module focuses on how to respond immediately and effectively — from giving or requesting first aid, to securing the scene, and ensuring clear communication with supervisors or control rooms. Each step links directly to your legal and professional responsibilities under SIA licencing, BSI standards, and NSI guidance.
Glossary: Immediate Response
| Term | Definition |
|---|---|
| First Aid | Immediate care given to an injured person until professional medical help arrives, within the limits of your training. |
| Duty of Care | Legal and professional responsibility to act reasonably to protect others from harm. |
| RIDDOR | UK law (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013) requiring certain workplace accidents to be reported. |
| Scene Security | Actions taken to make an accident area safe, preventing further injuries or risks. |
| Incident Report | Formal written or electronic record of what happened, who was involved, and what actions were taken. |
| Control Room Communication | Clear, professional updates provided to supervisors or control staff, ensuring coordinated response and record-keeping. |
