Module 5: Evidence Handling & Documentation
Overview
In retail security, your credibility depends on how well you capture, document, and present the facts. From detaining a suspected shoplifter to dealing with an aggressive customer, the evidence you gather could support criminal charges or protect you from complaints. This module prepares you to handle evidence lawfully and professionally — from Body Worn Camera (BWC) use to written reports.
| Term | Definition |
|---|---|
| Body Worn Camera (BWC) | A small video recording device worn by officers to capture real-time footage of incidents for evidential and accountability purposes. Must be used in line with GDPR and SIA guidance. |
| Chain of Custody | The documented process that records the handling, transfer, and storage of evidence to ensure its integrity from the point of collection to use in court or investigation. |
| GDPR (General Data Protection Regulation) | A UK law that governs the collection, use, and storage of personal data, including CCTV and BWC footage. Officers must only record and store data with lawful justification. |
| Incident Report | A factual, written record of an event or occurrence, detailing what happened, who was involved, and any actions taken. Used for internal review or legal proceedings. |
| ASCONE | A step-by-step observation method for lawful stops: Approach, Select, Conceal, Observation maintained, Non-payment, Exit. Evidence gathering often begins here. |
| BS 7499 / BS 7858 | British Standards for security officers. BS 7499 sets conduct and operational standards; BS 7858 covers officer screening and ethical responsibilities, including reporting conduct. |
