Module 2: UK Retail Law and Standards Compliance
Overview
Every action you take on site must meet legal, operational, and ethical standards. This module gives you the legal knowledge and compliance framework needed to work with confidence and professionalism in any retail setting.
From understanding what the law allows you to do during a theft to knowing how data protection rules apply when handling CCTV, this module equips you with the essentials of legal and regulatory compliance in your role.
Whether you’re assisting police, responding to an incident, or simply observing customer behaviour — you’ll know your boundaries, your responsibilities, and how to protect yourself legally.
| Term | Definition |
|---|---|
| Theft Act 1968 | UK law defining theft, including the dishonest appropriation of property belonging to another. |
| Criminal Law Act 1967 | Allows reasonable use of force in preventing crime or assisting lawful arrest (citizen’s arrest). |
| GDPR | General Data Protection Regulation – governs the lawful collection, use, and storage of personal data. |
| BS 7499 | British Standard outlining operational procedures and conduct for static site security officers. |
| BS 7858 | British Standard for screening and vetting individuals working in the security industry. |
| SIA Licence | A mandatory licence under the Private Security Industry Act 2001 to legally perform licencable roles. |
