Module 1: Introduction to Retail Loss Prevention
Overview
This module introduces you to the fundamentals of retail loss prevention and your role in protecting stock, staff, and customers. You’ll learn what loss prevention means, why retail environments are targeted by criminals, and how your daily actions help reduce theft, fraud, and shrinkage. The module sets the foundation for understanding both the challenges and responsibilities of being a professional security officer in the retail sector.
| Term | Definition |
|---|---|
| Retail Shrinkage | The loss of inventory due to theft, fraud, damage, or errors. Typically measured as a % of revenue. |
| Shoplifting | The act of stealing goods from a retail store. A criminal offence under the Theft Act 1968. |
| Civil Recovery | A legal process where retailers seek to reclaim losses from offenders or their guardians (if under 18). |
| ASCONE | A method for observing a theft: Approach, Selection, Concealment, Observation, Non-payment, Exit. |
| Store Detective | A plain-clothed officer trained to detect theft, monitor behaviour, and gather evidence. |
| SIA Licence | A legal requirement under the Private Security Industry Act 2001 for working as a security officer or store detective in the UK. |
