Module 1: Introduction to Healthcare Security
Overview
Working as a security officer in a healthcare setting is one of the most sensitive and high-responsibility roles in the industry. Whether you’re based in an NHS hospital, mental health unit, or private healthcare site, your role goes far beyond patrolling or observing — you’re part of the wider care environment.
In this opening module, we’ll introduce you to the core expectations, legal duties, and ethical principles that guide your day-to-day conduct. You’ll explore what makes healthcare security different, what patients and staff need from you, and how to carry out your role with professionalism and care — even in high-pressure situations.
Term | Definition |
---|---|
NHS Protect | Former national body overseeing NHS security. While now disbanded, its standards still guide NHS-related security practices and risk assessments. |
Patient-Centred Care | An approach that prioritises patient dignity, safety, and well-being—security officers must support this principle in all interactions. |
Professional Boundaries | The limits that protect both staff and patients—officers must act respectfully, avoid personal involvement, and maintain a professional distance. |
SIA Licence (PSIA 2001) | Legal requirement for working in healthcare security roles—ensures officers are trained, vetted, and authorised to work in regulated environments. |
BS 7499 (Static Guarding) | British Standard outlining duties, conduct, and procedures for uniformed officers, including those in hospitals and clinics. |
Safeguarding | The duty to protect vulnerable adults and children from abuse or neglect—security must report concerns immediately following local protocols. |